Accessibility statement

This accessibility statement covers this website, We want as many people as possible to be able to use our website.

We follow the website accessibility NHS guidelines and our websites meets all the requirements of the Disability Discrimination Act and the World Wide Web Consortium's (W3C) Web Accessibility Initiative (WAI). Our websites aim to always at least achieve a 'AA' W3C WAI rating. The site displays correctly in all standard current browsers and by adopting these standards we ensure that it will remain compliant in any future browsers.

You may use your browser settings to change the text and zoom size for all the websites that you visit. The technique for doing this is slightly different depending on the browser that you use - please consult the documentation provided with your browser.

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like large print, easy read, audio recording or braille, please get in touch by emailing Please provide the exact URL(or URLs) you need to access when you contact us.

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please get in touch.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Our offices (currently closed as per national requirement to work from home - review July 2021) have audio induction loops, and if you contact us before you visit we can arrange a British Sign Language (BSL) interpreter.

Preparation of this accessibility statement

This statement was prepared on 25 March 2021.

This website was tested on 26.03.2020. The test was carried out by Medico Digital.