BSW Care Coordination initiative wins prestigious HSJ award

Medvivo and BSW ICB have won a prestigious Health Service Journal award for a project to coordinate health and care services so that patients receive the best possible care to meet their needs, at the right time and in the right place and avoid emergency admission.

The project, which has been running across BSW since December 2022, received a Gold award in the category for the most effective contribution to integrated health and care.

The HSJ’s Healthcare Partnership Awards brought together 1,000 attendees to celebrate the incredible work of healthcare projects across the UK. With 188 finalist projects vying for the top spot, a panel of 91 judges had the tough task of selecting winners across 28 categories.

The Care Coordination Hub sees Specialist Paramedics work alongside Advanced Clinical Practitioners and other health and care professionals together in the hub and virtually, to optimise the flow of patients across the region, reducing the risk of harm and making the best use of the resources to provide high-quality care.

In 2022, BSW ICB identified care coordination as a strategic priority and, having gained agreement from all partners to proceed, embarked upon an ambitious implementation programme.

However, as with many great ideas within the NHS, it proved difficult to deliver system-wide change. This is where Medvivo came in, as not only did the organisation provide dedicated senior leadership to move the programme forward, but it also opened its doors, bringing together multiple system partners to join up and improve the quality and experience of care for BSW’s residents.

Michelle Reader, Chief Operating Officer at Medvivo said:

“The BSW Care Coordination Hub is an innovative cross-system approach to deliver care in the right place at the right time while changing embedded ways of working, providing a positive impact for individual patients, staff, and patient flow in BSW.

“We are delighted that, alongside our valued partners, this crucial work has been recognised and I would like to thank all of our partners across the health and care system in BSW for their important contribution to the success of this project.“