New provider of community services announced

People in Bath and North East Somerset, Swindon and Wiltshire will soon receive more health and social care in or near their homes, in a more joined-up and streamlined way.

HCRG Care Group has been appointed to lead an innovative new community-based care partnership with the NHS, local authorities and charities that will transform local care and support.

Traditional community services such as nursing, therapy and personal care will be enhanced as they become part of new integrated neighbourhood teams, working across homes, care homes, clinics, schools and community centres to bring more personalised support to local people.

The aim is to build on the services that are valued by patients and their loved ones, as well as giving people more support in living healthier lives.

Dr Amanda Webb, Chief Medical Officer, Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board, said: “Shifting the dial towards community-based care means that people will get more personalised care that is tailored to their needs, and what matters to them.

“The next two years will see a major transformation of community-based care across BSW as the new approach is rolled out.”

Total funding for the services is £144 million per year, with HCRG Care Group supporting up-front investment to deliver changes more quickly.

The ICB worked in partnership with Bath and North East Somerset Council, Swindon Borough Council and Wiltshire Council to commission HCRG Care Group, which will take responsibility for community services from 1 April 2025, with the new contract running for an initial seven-year period.

At the November meeting of the ICB Board, members formally acknowledged the appointment of HCRG Care Group as the new provider.