RUH surgery service retains good rating from CQC

Surgery services at the Royal United Hospital in Bath have retained their good rating from the Care Quality Commission, with inspectors finding that staff and leaders work well together to deliver safe, people-centred care.

Inspectors said that the trust’s cultural improvement programme was helping to make surgery a better place to work for staff and providing safer, more effective care to its patients.

They also found that the service had a shared vision and there was a proactive and positive culture of safety among staff.

Additionally, inspectors said staff treated people with kindness and compassion, and took their individual needs into account.

Cara Charles-Barks, Chief Executive, Royal United Hospitals Bath NHS Foundation Trust, said: “This is an overwhelmingly positive report which highlights the excellent work that is taking place across the RUH’s surgery service.

“We are committed to consistently providing the people we care for with the very best levels of service and this report underlines the people-centred care that is provided for patients at the RUH.”