Wiltshire hospital among best for patient experience
Salisbury District Hospital has been ranked in the top 10 for most improved adult inpatient experience.
Healthcare regulator the Care Quality Commission published the list in its annual NHS Adult Inpatient Survey 2023 Benchmark Report.
The survey covered topics such as experiences of admission to hospital, care in hospital and communication with doctors and nurses.
Other questions focused on virtual wards, kindness and compassion and support when leaving hospital.
The report noted significant improvements for Salisbury NHS Foundation Trust in the seven areas patients were asked about.
Five of the results were above the national average, with the hospital scoring highly in the following areas:
- Patients getting hospital food outside set meal times
- Quality of the information patients receive while on waiting lists
- Length of time waiting for a bed
- Patients receiving help to eat meals
- Staff explaining the reasons for changing wards during the night
Judy Dyos, Chief Nursing Officer, Salisbury NHS Foundation Trust, said: “We continually strive to improve patients’ experiences at our hospital.
“Our staff work tirelessly to provide high quality care to our local population and beyond. “This CQC benchmark report result is a huge achievement and one for which all of our staff should be proud.”