Crisis support
If you are currently experiencing a mental health crisis or supporting someone in crisis, please call the Avon and Wiltshire Mental Health Partnership NHS Trust crisis line: NHS 111 option 2.
In an emergency, please dial 999.
Visit the AWP website for more information about urgent support
NHS 111
Did you know NHS 111 can provide urgent mental health support?
To get mental health advice use NHS 111, select the mental health option and speak to a trained mental health professional.
Local mental health support
Use the dropdown menus below to view the local mental health support available to you.
Adult mental health services:
NHS BaNES Talking Therapies - previously known as BaNES IAPT - aims to help people access support for a range of common mental health problems. Talking therapies provides a service for people registered with a GP in Bath and North East Somerset.
Talking therapies offers one-to-one therapy and online or in-person courses in accordance with the National Institute for Health and Care Excellence (NICE) guidelines for common mental health problems.
Contact telephone: 01225 675150 (Monday to Friday between 9am - 5pm, outside of these hours you will be able to leave a message)
Find out more on the BaNES Talking Therapies webpage
NHS Swindon Talking Therapies - previously known as Swindon LIFT Psychology - aims to help people access support for a range of common mental health problems and provides a service for people registered with a GP in Swindon.
If you live elsewhere in Wiltshire, please visit the Wiltshire Talking Therapies page for details about the service offered throughout the county.
Talking therapies offers one-to-one therapy and online or in-person courses in accordance with the National Institute for Health and Care Excellence (NICE) guidelines for common mental health problems.
Contact telephone: 01793 836836 (Monday to Friday between 9am - 5pm, outside of these hours you will be able to leave a message)
Find out more on the Swindon Talking Therapies webpage
NHS Wiltshire Talking Therapies - previously known as Wiltshire IAPT - aims to help people access support for a range of wellbeing problems. Talking therapies offers services to people registered with a GP in Wiltshire, except Swindon, which has its own talking therapies service called NHS Swindon Talking Therapies.
Talking therapies offers one-to-one therapy and online or in-person courses in accordance with the National Institute for Health and Care Excellence (NICE) guidelines for common mental health problems.
Contact telephone: 01380 731335 (open Monday to Friday between 9am - 5pm, outside of these hours or during busy periods you will be able to leave a message)
Find out more on the Wiltshire Talking Therapies webpage
Alabaré Riverside Sanctuary is a confidential service aimed at anyone who is in a mental health crisis or who is struggling to manage their mental wellbeing. The specialist team are able to provide guidance and advice including coping strategies and help people get further support if they need it.
Riverside Sanctuary phone lines are open between 5 pm – 9.45 pm on Tuesday, Wednesday, Thursday and Friday with drop-in sessions on Wednesday from 4.30 pm - 8.30 pm (please ring ahead to check availability).
Contact them on 01772 466680.
Find out more on the Alabaré website.
Mental health services in Bath and North East Somerset, Swindon and Wiltshire (BSW) are provided by Avon and Wiltshire Mental Health Partnership NHS Trust (AWP).
To find out more about what's available across BSW, or to ask a question about a service, contact AWP by visiting the website: www.awp.nhs.uk.
Alternatively, go straight to the AWP contact form.
Child and Adolescent Mental Health Services (CAMHS):
Child & Adolescent Mental Health Services (CAMHS) help children, young people and their families who are experiencing mental health difficulties.
CAMHS in Bath and North East Somerset, Swindon and Wiltshire (BSW) are provided by Oxford Health NHS Foundation Trust.
Telephone:
- 01865 903 777 (For patients living in Bath and North East Somerset or Wiltshire)
- 01793 463 177 (For patients living in Swindon)
- 01865 901 000 (Out-of-hours contact number for all patients in Bath and North East Somerset, Swindon and Wiltshire)
Address: Bath & NE Somerset Community CAMHS, Temple House, Temple Street, Keynsham, BS31 1HA
Website: www.oxfordhealth.nhs.uk/camhs/
Contact details for other services across Bath and North East Somerset, Swindon and Wiltshire can be found in the document below.
BaNES, Swindon & Wiltshire Children and Young People support lines (pdf, 64.1KB)
Mental Health Support Teams (MHST) complement existing support provided in schools by providing a realm of expertise and resources to deliver quicker support to individuals who may not typically meet the CAMHS thresholds, but would benefit from accessing early support.
One in nine young people aged 5 to 15 had a diagnosable mental health condition in 2017 and teenagers with a mental health disorder are more than twice as likely to have a mental disorder in adulthood. This package of measures is part of the Government’s plan to improve mental health support for children and young people, including identifying mental health issues before they become more acute.
To find out more about your local MHST, and to contact them please use the following links:
Swindon
MHST Support and Information - BeU Swindon
BaNES & Wiltshire
Mental Health Support Team | Oxford Health CAMHSOxford Health CAMHS
BeU Swindon is part of the Integrated Locality Service for Children and Young People, aged between 0 – 18 years (<25 years if care experienced) and their families.
We work with children and young people with emotional and mental health needs that cannot be met by staff within universal settings such as schools and children’s centres. We can work with concerns such as: Anxiety, trauma, emotional distress, low mood, self-harm.
The team includes Clinical Practitioners and Outreach workers who are skilled in working with mental health.
Please visit Home - BeU Swindon for more information.
We also offer mental health online resources for young people aged 5-19, parents and professionals. The Sandbox is a Be U Swindon service to support children and young people with their mental health and well-being online.
The following websites have advice and support for young people receiving their exam results this month:
Local Places of Calm
For non-clinical mental health support, contact your local Place of Calm.
Bath Mind's Breathing Space face-to-face and telephone services offer a calm, non-clinical service, supporting individuals experiencing or at risk of a mental health crisis. Staffed by a team with a broad range of experience in mental health issues, they offer a compassionate listening ear and signposting to relevant services.
The Breathing Space telephone line is open every evening between 5.30pm and 11.00pm.
The Breathing Space Hub is open 365 days a year from 6.00pm to 10.30pm.
Contact them on 0808 175 1369 or by email at breathingspace@bathmind.org.uk
Find out more on the Bath Mind website.
The Junction in Swindon offers a safe, therapeutic, non-clinical environment for people who are experiencing/ recovering from a mental health crisis or experiencing emotional distress.
The Junction is open 365 days a year, 4-11pm.
Contact them on 01793 286506.
Find out more on the Swindon and Gloucestershire Mind website.
Alabaré Riverside Sanctuary is a confidential service aimed at anyone who is in a mental health crisis or who is struggling to manage their mental wellbeing. The specialist team are able to provide guidance and advice including coping strategies and help people get further support if they need it.
Riverside Sanctuary phone lines are open 9.00am – 11.00pm seven days a week with drop-in sessions available (please ring to check availability).
Contact them on 08082 803528.
Find out more on the Alabaré website.
Mental health and wellbeing
Mental health problems can affect any of us. It is estimated that in any one year, one in four adults living in the UK will experience at least one diagnosable mental health disorder.
Having good mental health helps us relax more, achieve more and enjoy our lives more.
Evidence suggests there are five steps you can take to improve your mental wellbeing and help you feel more positive and able to get the most out of life:
- Connect with other people
- Be physically active
- Learn new skills
- Give to others
- Pay attention to the present moment (mindfulness)
Visit the Every Mind Matters website for more information.
The below video, created and produced by Create Studios, explains how looking after our mental health is MAGIC.
Mental health at work
If your mental health difficulty is related to stress at work, you can ask your employer what occupational health services are available to you.
Check out the Time to Change website, which has a section dedicated to employers.
Bereavement support
The list below details each service available in BaNES, Swindon and Wiltshire.
View the list of local bereavement services
BaNES Support Directory
Bath Mind have a directory containing details of organisations and services available to people living in Bath and North East Somerset. Some are local and some are national.
Access the directory on the Bath Mind website.
Further advice and support
- One You
An NHS-run resource that provides tips on how a healthy lifestyle, made up of a balanced diet and regular exercise, can benefit overall mental health.
- Step Change
Free advice and practical solutions on how to manage debt.
- The Money Charity
Professional advice for how people can stay on top of their finances.
- Money Saving Expert
Tips on managing personal finances throughout the coronavirus pandemic.
- The Debt Advice Foundation
Free and confidential advice for any person worried about being in debt.
- Refuge
Support service for people affected by domestic and gender-based violence.
- The National Domestic Violence Helpline
Run in partnership with Women's Aid and Refuge, this service provides support for women experiencing domestic violence.
- Relate
Relationship support for people of all ages, backgrounds and sexual orientations.
- Carers UK
Expert advice, information and support for carers of all ages.