Digital Skills
Wherever you work across BSW, the ability to use computers, and digital devices in our work has increased in importance.
We want to ensure that we support our workforce to embrace new technology positively and confidently.
Therefore, we hope these resources and training courses – (most of which are free), will support you and your colleagues whatever the experience!
Digital Literacy
Digital Literacy are ‘the digital skills adults need to safely benefit from, participate in and contribute to the digital world.’ (UK Government)
NHS England sees person-centred digital literacy for the Health and Care staff as:
- Digital identity, well-being, safety and security
- Communication, collaboration and participation
- Teaching, learning and self-development
- Information, data and content
- Creation, innovation and research
- Technical proficiency
For assessment tools and more information
https://www.hee.nhs.uk/our-work/digital-literacy
Click on each theme, below, to access a range of related courses.
This theme focuses on the skills and training your organisation needs to provide care which is centred on individuals' needs.
All courses are aimed at ‘beginner’ level unless stated otherwise. The information and links below are correct at time of publishing. Please let us know if you have difficulty accessing any courses.
This theme focuses on the skills and training your organisation needs to use different devices, software and the internet in your day-to-day work.
All courses are aimed at ‘beginner’ level unless stated otherwise. The information and links below are correct at time of publishing. Please let us know if you have difficulty accessing any courses.
- App Based Learning - Free
- Getting more out of digital devices - Free
- Get started with Microsoft 365 - Free
- IT user skills – Acorn Training - Free / Funded
- Everyday computer skills: a beginner’s guide to computers, tablets, mobile phones and accessibility - Free
- Internet of everything - Free
- Digital skills: succeeding in a digital world - Free
- Computer Basics (24/25) - Free
- Learn how to use the internet: A series of bitesize modules to develop your digital skills. Modules cover topics such as using email and managing your money and health online. - Free
This theme focuses on the skills and training your organisation needs to communicate, using technology, with each other and with the people you support.
All courses are aimed at ‘beginner’ level unless stated otherwise. The information and links below are correct at time of publishing. Please let us know if you have difficulty accessing any courses.
- How to get started online - Free
- Get started with Microsoft 365 - Free
- Everyday computer skills: a beginner’s guide to computers, tablets, mobile phones and accessibility - Free
- Digital skills: succeeding in a digital world - Free
- Smart Tech Basics (24/25) - Free
- Smart Tech Skills Boost (24/25) (Intermediate) - Free
- Starting out with Excel (24/25) - Free
- Learn how to use the internet. A series of bitesize modules to develop your digital skills. Modules cover topics such as using email and managing your money and health online - Free
This theme focuses on the skills and training your organisation needs to use, share and manage data safely.
All courses are aimed at ‘beginner’ level unless stated otherwise. The information and links below are correct at time of publishing. Please let us know if you have difficulty accessing any courses.
- Handling Information in a Care Setting - Free
- Everyday computer skills: a beginner’s guide to computers, tablets, mobile phones and accessibility - Free
- Digital skills: succeeding in a digital world - Free
- Information governance - Mulberry house - £1.49 - £9.49
- Reporting And Recording - ELearning - £2.95
- Safety and Security online - Free
This theme focuses on the skills and training your organisation needs to stay safe and secure online and prevent unauthorised access to your systems and data.
All courses are aimed at ‘beginner’ level unless stated otherwise. The information and links below are correct at time of publishing. Please let us know if you have difficulty accessing any courses.
- How to stay safe online - Free
- Improve your digital safety awareness (Intermediate) - Free
- Cyber Security - £35 - Scroll to the appropriate course on this page.
- NCFE Level 2 Certificate in Principles of Cyber Security (Beginner / Intermediate) - Free
- NCFE Level 2 Certificate in Understanding Data Protection and Data Security (Beginner / Intermediate) - Free
This theme focuses on the the skills and training your organisation needs to use technology ethically by respecting people's privacy and choices.
All courses are aimed at ‘beginner’ level unless stated otherwise. The information and links below are correct at time of publishing. Please let us know if you have difficulty accessing any courses.
We will add courses to this space as we discover them.
This theme focuses on developing your understanding of how your organisation can benefit from online learning and development opportunities.
All courses are aimed at ‘beginner’ level unless stated otherwise. The information and links below are correct at time of publishing. Please let us know if you have difficulty accessing any courses.
- Digital skills for your business - Free
- Get started with Google Workspace - Free
- Build your skills with Google Workspace applications (Intermediate) - Free
- Master your skills with Google Workspace applications (Advanced) - Free
- Digital Skills: Digital Skills for Work and Life - Free
For the courses listed below, please scroll to the appropriate course on the linked page.