Improvement: Downloadable Tools
There are a lot of tools, techniques and methods in improvement, the key ones to get you started are the A3 Thinking Worksheet and a PDSA Worksheet.
Find out more in the QI ‘at a glance’ guide that shows a number of different improvement techniques.
Tools and Techniques
A3 Thinking
How to take individuals and teams through the process of agreeing the problem or opportunity, current state and identifying a future state with an action plan
Fishbone Analysis
Use this to determine why a particular problem is occurring
PDSA
A systematic approach to testing ideas for making improvements. This will help you identify, carry out and evaluate the changes you make
Quick Guide to QI
QI Workbook